Shipping & Returns

Delivery

The minimum order amount for delivery is 800 HKD. On top of these 800 HKD, we charge extra delivery fees based on delivery location. Please contact us at order@siftdesserts.com or at (852) 2870 3868 for more information about delivery fees.

Each order received will be confirmed by a phone call and or an email within 24H (or next working day) to confirm availability and arrange delivery details.

Your DELIVERY ORDER IS SUBJECTED TO AVAILABILITY shall not be considered CONFIRMED until you receive an email confirmation OR A PHONE CALL from a member of Sift DESSERTS in the same day or the next day.

We offer delivery to Hong Kong Island, Kowloon and New Territories. We do not offer delivery service to Outlying Islands & to restricted areas.

In case of Typhoon signal 8 or black rain warning, delivery may be delayed or suspended.

It is the customer’s responsibility to inform us of any change of delivery address.

 

Returns

It is customer’s responsibility to check the condition of the goods at the time of delivery.
We will provide a full refund or replacement for any item that is faulty.

Title of goods

- The goods shall remain our property until fully paid. We have the right to claim back any unpaid goods.
- All risks in the products shall pass to the Customer upon delivery.

 

Correspondence

- Should you have any query, please contact our hear office by phone at (852) 2870 3868, fax 852 2870 2928 or email order@siftdesserts.com